Terms Of Service

Last updated: January 28, 2026

This website is operated by DEWELEU. Throughout the site, the terms “we”, “us” and “our” refer to DEWELEU. DEWELEU offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By accessing the Site or placing an order, you agree to be bound by these Terms.

If you do not agree, please do not use this Site.

1. Company Information

This Site is operated by: deweleu.com
Email: amigo@deweleu.com

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products.

2. Scope of Application

These Terms apply to all contracts concluded between us and:

  • Consumers
  • Businesses

worldwide, including customers located in the European Union and the United States.

A “consumer” means any natural person acting for purposes outside their trade or profession.

3. Contract Formation

  • Product listings on the Site constitute an invitation to submit an offer.
  • By clicking “Buy Now”, “Place Order”, or equivalent, you submit a binding offer.
  • The contract is concluded upon receipt of our order confirmation email.
  • We reserve the right to refuse or cancel orders at our discretion, including suspected reseller or fraudulent orders.

4. Prices and Payment

  • Prices include applicable VAT for EU customers unless otherwise stated.
  • For customers outside the EU, prices may be displayed exclusive of local taxes.
  • Shipping costs are shown at checkout.
  • Payment is due immediately upon order.

We accept the payment methods displayed at checkout.

5. Delivery and Shipping

Delivery is made to the address provided by the customer.

Estimated delivery times are non-binding unless expressly agreed.

Risk transfers:

  • EU consumers: upon delivery
  • Non-EU customers: according to applicable international shipping terms

We are not liable for delays caused by force majeure events.

6. Right of Withdrawal (EU Consumers Only)

  • Consumers residing in the European Union have a statutory right of withdrawal.
  • Full details are provided in our separate Right of Withdrawal Policy, which forms an integral part of these Terms.
  • This right does not limit any mandatory rights under local consumer protection laws.

7. Returns and Refunds (Non-EU Customers)

  • For customers outside the EU (including the United States), returns are governed by our Returns Policy.
  • Nothing in this section limits any mandatory consumer rights under applicable law.

8. Retention of Title

  • Goods remain our property until full payment has been received.

9. Website Use

You agree not to:

  • Violate applicable laws
  • Infringe intellectual property rights
  • Interfere with website security
  • Transmit malicious code
  • Use the Site for fraudulent purposes

We reserve the right to terminate access for violations.

10. Intellectual Property

All content on the Site, including:

  • Logos
  • Product images
  • Text
  • Designs

is protected by intellectual property laws.

Unauthorized use is prohibited.

11. Disclaimer of Warranties

To the maximum extent permitted by law:

  • The Site and products are provided “as is” and “as available”.
  • We do not guarantee uninterrupted or error-free operation.
  • For U.S. customers, certain states do not allow limitations on implied warranties; in such cases, limitations apply only to the extent permitted by law.

12. Limitation of Liability

We are liable without limitation for:

  • Intent and gross negligence
  • Injury to life, body, or health

In cases of slight negligence, liability is limited to foreseeable damages typical for this type of contract.

For customers outside the EU, including the United States:

To the maximum extent permitted by law, we shall not be liable for indirect, incidental, punitive, or consequential damages.

Where local law prohibits limitation, liability shall be limited to the maximum extent permitted.

13. Indemnification

You agree to indemnify and hold us harmless from claims arising out of:

  • Your violation of these Terms
  • Your misuse of the Site
  • Your violation of third-party rights

14. Data Protection

We process personal data in accordance with:

  • EU General Data Protection Regulation (GDPR)
  • Applicable U.S. state privacy laws
  • Our Privacy Policy

15. Governing Law

These Terms are governed by the laws of the Federal Republic of Germany.

For EU consumers:

  • Mandatory consumer protection laws of the country of residence remain unaffected.

For U.S. customers:

  • Nothing in these Terms limits rights granted under applicable federal or state consumer protection laws.

16. Dispute Resolution

EU customers may use the European Commission Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr

We are not obliged to participate in consumer arbitration unless required by law.

For U.S. customers:

  • Disputes shall be resolved in accordance with applicable law. Nothing limits statutory rights.

17. Severability

  • If any provision is deemed invalid, the remaining provisions remain in effect.

18. Changes to These Terms

We may update these Terms at any time.

The version applicable at the time of order shall govern.

19. Contact

Questions regarding these Terms may be directed to: amigo@deweleu.com